1. Do you use MobileSphere to place domestic or international calls?   Response Percent     100% International 48.9%     75% International, 25% Domestic 13.2%     50% International, 50% Domestic 7.5%     75% Domestic, 25% International 3.4%     100% Domestic 27%

2. Domestic Service: Please rate the following questions from 1 to 5. (1=Best; 5=Worst) 1 2 3 4 5 Did you fully understand our service and how it worked before you signed-up? 30% 30% 17% 19% 4% How would you rate the online sign-up process in terms of ease of use and clarity? 43% 25% 19% 6% 8% How would you rate our long distance rate of $0.05 per minute? 25% 43% 13% 15% 4% How would you rate our customer service? 21% 38% 30% 6% 6% Overall, how well is MobileSphere meeting your long distance needs? 34% 42% 9% 8% 8%

3. What is the most important factor in selecting a domestic prepaid calling service?   Response Percent     Quality of Service 5.7%     Price/Rate 62.3%     Convenience 20.8%     University Sponsored 7.5%     Other (please specify) 3.8%

4. What other solutions were you considering before you enrolled with MobileSphere?   Response Percent     Prepaid Calling Card 64.2%     Cell Phone 26.4%     10-10 Number 0%     Home/Residence Plan 5.7%     Other (please specify) 3.8%

5. Before signing up for MobileSphere's service did you make international calls from your cell phone?   Response Percent   Yes 26.4%   No 73.6%

6. International Service: Please rate the following questions from 1 to 5. (1=Best; 5=Worst) 1 2 3 4 5 Did you fully understand our service and how it worked before you signed-up? 45% 33% 12% 9% 1% How would you rate the online sign-up process in terms of ease of use and clarity? 55% 26% 9% 7% 2% How would you rate our international rates? 28% 30% 26% 13% 2% How would you rate our customer service? 26% 35% 27% 12% 1% Overall, how well is MobileSphere meeting your international calling needs? 31% 42% 13% 8% 5%

7. What other solutions were you considering before you enrolled with MobileSphere?   Response Percent     Prepaid Calling Card 76%     Cell Phone 3.3%     10-10 Number 5.8%     Home/Residence Plan 12.4%     Other (please specify) 2.5%

8. What is the most important factor in determining an international prepaid calling service?   Response Percent     Quality of Service 11.6%     Price/Rate 78.5%     Convenience 8.3%     University Service or Approved Partner 0.8%     Other (please specify) 0.8%

9. How frequently do you use our service?   Response Percent     Daily 19.1%     2-3 Times per week 26%     Weekly 37.6%     Monthly 17.3%

10. Where do you use our service?   Response Percent     Residences Hall/Dormitory 54.3%     Cell Phone 32.9%     Off-Campus with Calling Card Feature 0.6%     Home/Apartment 10.4%     Other 1.7%

11. Have you used any of MobileSphere's advanced features? Yes No Calling Card Feature 20% 80% Auto Recharge 19% 81% Speed Dial 31% 69% Information - Dial *411 2% 98% Balance Update - Dial *9 5% 95%

12. How did you hear about our service?   Response Percent     Friends/Relative 12.7%     Newspaper Advertisement 2.3%     Direct Mail/Flyer 46.8%     Online Banner Advertisement 2.3%     Other (please specify) 35.8%

13. How effective is our marketing material? Very effective Effective Average Not effective B&W Flyer 9% 34% 46% 12% Website 18% 39% 40% 3% Color Brochure 17% 36% 39% 8% Online Banner 9% 29% 50% 12% Newsletter 8% 35% 44% 13%

14. Please answer the following questions regarding our Refer a Friend Program. Yes No Would you tell your friends and family about MobileSphere? 90% 10% Did you know that you can earn $5 Free Calling for every new customer you refer? 83% 17% Have you used our Refer A Friend Tool? 20% 80%

15. Why did you switch to MobileSphere?   Response Percent     Better Rates 24.9%     To Call Overseas from a Cell Phone 18.5%     Quality of Service 8.1%     Direct Dial/No Pins 9.8%     University partner 30.1%     Other (please specify) 8.7%